Contact Us & FAQ
If you'd like to get in contact about your wedding film, this is the way to do it!
Just fill in the contact form (including your email address) and we will email you back as soon as possible. Don't forget to check your Junk mail box just in case it goes into there!
Please note: We are currently not responding to any enquiries until October 2021. If you would like to leave your details with us now we will get back to you in October with our availability and pricing.
Important Message: By clicking SEND you agree for Spice Wedding Films to use your data to contact you for the service required. Spice Wedding Films will never pass your details onto a third party.
Frequently Asked Questions
How do I book?
Simply contact me through email at firstname.lastname@example.org or through any of my contact forms or social networks. Choose a package any extras you want and I'll send you a booking form to fill out. Once this is handed in and your £250 booking fee paid, your day is booked!
Do I have to pay all at once?
Is there more than one videographer?
Every package includes 1 videographer (with 2 cameras), but you have the option to add a 2nd videographer for £200. This is highly recommended if your budget can stretch to this as it's double the footage, when I am with you for your couples shoot and photographs the second videographer can be with the rest of the guests capturing the bits that you are missing.
What are the benefits of having an extra videographer?
Do you film in HD?
How intrusive is wedding videography?
How long do you stay?
With the Gold Package, I arrive an hour or 2 before the ceremony to get some shots of the venue, guests arriving etc, then stay until an hour or so after first dance. There is no hourly time limit but there are exceptions when the wedding is delayed for a couple of hours, which is very rare! For the Platinum and Diamond packages, I arrive during bridal prep, and stay until an hour or so after first dance.
Do we get to meet you before the wedding?
Before the wedding, I'm happy to meet with you if its within 30 minutes drive from Southampton. You have to know that you're trusting the right person with your big day and its always great to chat about your day, and what I can offer.
Will you come to our venue before the day?
How do you work with photographers?
How long does it take to get my finished wedding film?
We normally state that it takes 3-6 months to receive your wedding film, this varies depending on the time of the year your wedding is. This will be the finished product of digital delivery and USBs. If you have ordered a Wedding Video Album please be aware that we cannot guarantee delivery times on these as they are from an external supplier. After the wedding we will send you a link to our 'Progress Tracker' which shows you where you are in the queue to have your wedding edited and you can see how long it will be until we get there. We keep this updated along with a rough estimate of your wait time. We want you to be as informed as possible as we edit your film as we know how it can be a wait and you are excited to get the final product!
Can we choose our own music for our wedding film?
Due to copyright laws, we only use royalty free, non-copyrighted music for your wedding films. We dedicate time to choosing the most beautiful music that matches the mood of your day as every wedding and every couple are different. All the music for your film is chosen by us in post production from a huge library of specialy curated music. Any request to choose your own music from our library can be negotiated at an additional charge.